e-Devlet & government procedures
Handle official procedures online — confidently
Who is this service for?
- New residents holding a foreigner ID number
- Anyone tired of queues for simple procedures
Core requirements
- Foreigner ID number (YKN)
- Residence card or passport
- In-person PTT visit
- Active Turkish phone number
The first password is issued in person at PTT
What the service includes
- Getting your password from a PTT office
- Account activation and secure sign-in
- A practical tour of the key resident services
- Completing specific procedures together
- Fixing common access problems
Key services for residents
- Residence document (İkametgah) in one click
- Address-change notification online
- SGK / health insurance status queries
- Residence-related queries and many more
Frequently asked questions
- How do I get the password?
- In person at any PTT office with your residence card and YKN, for a small official fee.
- Are all services open to foreigners?
- You see the services matching your legal status; some are citizen-only.
Official sources
Information is summarised from official sources and may change — final decisions rest with the competent Turkish authorities, and details may differ by nationality, province and case.
Ready to start your file?
Start with a clear first consultation with the MAQAM team